FlatInsight
Save 80% on Your Email Support Time!
Beta Test Now Open! Join and Win $20 Gift Card

Manually extracting key details from email content and then searching for the corresponding order in Shopify is a time-consuming process.
Constant switching between email, the Shopify backend, and other business systems is cumbersome and inefficient.
Mindlessly typing repetitive, boring replies while needing to recall and insert specific details is tedious and inefficient.
Seamless Integration
AI matches orders from your store based on email content, visible at a glance


AI intelligently determines the operation type, enabling one-click completion of returns/exchanges without navigating to other pages.
AI Powered
Based on business rules and email content, AI intelligently generates reply content in various styles, completing each customer support in just three seconds.

Limited spots available
Join our exclusive beta group for Shopify support pros! We're selecting 50 participants to start on November 1st.
In exchange for your valued feedback on your Shopify email support experience, here's what you get:
1-month free trial of our plugin
The first 50 sign-ups will receive a lifetime 20% discount on EdgeInsight products
The first 20 sign-ups will receive a $20 gift card (Apple Gift Card, Amazon Gift Card, or PayPal Voucher).
Save 80% on your email support time!
Your application is under review. Upon successful approval, a formal notification will be sent to your registered email.